Advice and answers from the Prosper202 Self-Hosted ClickServer Team

General Support

If you are using a free version of Prosper202, we no longer offer free live support.

If you require assistance, have questions, or need further help in any way, you can subscribe to one of our paid support plans found here:
http://join.tracking202.com

By subscribing to our paid support plan, you not only get help from us but it also helps us cover costs and further development on improving Prosper202 for you. It keeps the bills paid and allow us to continue to give back to the community. As such, we apologize if you require assistance and can not offer free support.

Donations

If you don't require support but would love to help Prosper out, you can also donate to here. Every bit counts. 

Support Plans Info

Our paid support plans include live chat support within Prosper202 during our regular business hours Pacific Time Monday through Friday excluding holidays, breaks, and weekends. They include general support, troubleshooting, setup, and campaign help. Additionally feature bonuses such as webinars and courses to our paid subscribers.

If you reach us outside our normal business hours, we'll see the message when we return and will respond then.

Beyond our plans, we also have one-time fees for various incidental support such as going in and setting up your Prospe202 for you or fixing issues on a case-by-case basis. We can also do live screen sharing if necessary. We also offer addition one-on-one time for $575/hour or more that you can inquire about separately for specific situations or needs.

Specialize Support Plans

If you require special support beyond what is mentioned above, please feel free to contact us and we can figure out how to best meet your needs. You can reach us through the live chat on our site or inside of Prosper.

Questions

If you have any questions about our support plans, please feel free to reach out. If its outside of normal business hours, we'll respond as soon as business resumes.

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